Terms of Service

Last updated: January 2025

These Terms of Service govern your use of the Nexopeak marketing analytics platform. By using our services, you agree to these terms and our Privacy Policy.

Acceptance of Terms

By accessing or using Nexopeak's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users of the platform, including individuals and organizations that access or use our services.

Service Description

Marketing Analytics Platform

Nexopeak provides a marketing analytics platform that connects to Google Analytics 4 to deliver insights, recommendations, and performance tracking for marketing campaigns.

Data Integration

Our platform integrates with your existing marketing tools and data sources to provide comprehensive analytics and actionable insights.

AI-Powered Insights

We use artificial intelligence and machine learning to analyze your data and provide personalized recommendations for campaign optimization.

User Accounts

Account Creation

You must create an account to access our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You must notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from unauthorized account access.

Account Termination

We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion.

Acceptable Use

Permitted Uses

You may use our services for legitimate business purposes related to marketing analytics and campaign optimization.

Prohibited Activities

You may not use our services to: violate any laws or regulations, infringe on intellectual property rights, transmit harmful or malicious code, or attempt to gain unauthorized access to our systems.

Data Compliance

You must ensure that any data you provide or connect to our platform complies with applicable data protection laws and regulations.

Data and Privacy

Data Ownership

You retain ownership of your data. We only process your data to provide our services and in accordance with our Privacy Policy.

Data Processing

By using our services, you grant us permission to process your data for the purposes of providing analytics, insights, and platform improvements.

Privacy Policy

Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these terms by reference.

Intellectual Property

Our Rights

Nexopeak and its licensors own all rights, title, and interest in and to the platform, including all software, content, and intellectual property.

Your Rights

You retain ownership of your data and any content you create using our platform. You grant us a license to use your content to provide our services.

Feedback

If you provide feedback or suggestions about our services, you grant us the right to use and incorporate such feedback without compensation.

Service Availability

Uptime Commitment

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.

Service Updates

We may update, modify, or discontinue features of our platform at any time. We will provide reasonable notice for significant changes that affect your use of the service.

Limitation of Liability

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

Limitation of Damages

In no event shall Nexopeak be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on our website or through other communication channels.

Your continued use of our services after any changes constitutes acceptance of the new terms. If you do not agree to the new terms, you should discontinue use of our services.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: info@nexopeak.com

Address: Nexopeak Inc., Legal Team